Terms & Conditions
Last Updated: January 15, 2025
IMPORTANT: Please read these Terms & Conditions carefully before using Zigchains Space platform. By accessing or using our services, you agree to be bound by these terms. If you do not agree with any part of these terms, you may not use our services.
1. Acceptance of Terms
These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Zigchains Space ("Company," "we," "us," or "our"), a company registered in France (Registration Number: 97613085) with its principal office at 32 Kutch Intersection, Croninmouth, NSW 2614, France.
By accessing, browsing, or using our futuristic education platform, including our holographic interfaces and related services (collectively, the "Services"), you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.
2. Eligibility and Account Registration
2.1 Age Requirements
- Users must be at least 13 years old to create an account
- Users under 18 require parental or guardian consent
- Users under 13 may access our services only through institutional accounts with appropriate consent
2.2 Account Creation
To access certain features, you must create an account by providing:
- Accurate and complete registration information
- A valid email address
- A secure password meeting our requirements
2.3 Account Security
You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized access
- Ensuring your account information remains accurate and current
2.4 Institutional Accounts
If you access our Services through an educational institution, additional terms may apply as specified in the institutional agreement.
3. License and Access Rights
3.1 Limited License
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Services for personal, educational purposes.
3.2 Restrictions
You agree NOT to:
- Copy, modify, or create derivative works from our Services
- Reverse engineer, decompile, or disassemble any software
- Remove, alter, or obscure any proprietary notices
- Use our Services for commercial purposes without authorization
- Access our Services through automated means (bots, scrapers) without permission
- Interfere with or disrupt the integrity or performance of our Services
- Attempt to gain unauthorized access to our systems or networks
- Share your account credentials with others
3.3 Subscription Access
Certain features require paid subscriptions. Access rights are granted only for the subscription period and may be terminated upon non-payment or violation of these Terms.
4. User Conduct and Acceptable Use
4.1 Prohibited Conduct
You agree not to engage in any of the following prohibited activities:
- Violating any applicable laws or regulations
- Infringing upon intellectual property rights of others
- Transmitting harmful, offensive, or inappropriate content
- Harassing, threatening, or abusing other users or staff
- Impersonating any person or entity
- Uploading viruses, malware, or malicious code
- Collecting or storing personal data of other users
- Engaging in fraudulent activities or misrepresentation
- Spamming, phishing, or sending unsolicited communications
- Cheating or manipulating assessment systems
4.2 Academic Integrity
Users must:
- Complete assessments independently unless collaboration is explicitly permitted
- Submit original work and properly cite sources
- Not share answers or assessment content with others
- Report any suspected violations of academic integrity
4.3 Community Standards
We expect all users to maintain a respectful, inclusive learning environment. Discrimination, harassment, or hate speech will not be tolerated.
5. Intellectual Property Rights
5.1 Our Intellectual Property
All content, features, and functionality of our Services, including but not limited to:
- Holographic interface designs and neon aesthetics
- Educational content, courses, and materials
- Software, algorithms, and AI systems
- Text, graphics, logos, images, and videos
- Trademarks, service marks, and trade names
are owned by Zigchains Space or our licensors and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
5.2 User-Generated Content
By submitting, posting, or uploading content to our Services, you:
- Retain ownership of your intellectual property rights
- Grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, and distribute your content for operating and improving our Services
- Represent that you have necessary rights to grant this license
- Warrant that your content does not violate any third-party rights
5.3 Feedback and Suggestions
Any feedback, suggestions, or ideas you provide become our property, and we may use them without compensation or attribution.
6. Payment Terms and Subscriptions
6.1 Pricing
- Subscription fees are stated in the currency specified at purchase
- Prices are subject to change with 30 days' notice
- All fees are exclusive of applicable taxes unless otherwise stated
6.2 Billing and Payment
- Payment is due at the beginning of each subscription period
- We accept major credit cards and other payment methods as specified
- Subscriptions automatically renew unless cancelled
- You authorize us to charge your payment method for recurring fees
6.3 Subscription Management
- You may cancel subscriptions through your account settings
- Cancellations take effect at the end of the current billing period
- No partial refunds for mid-period cancellations unless required by law
- We reserve the right to suspend or terminate access for non-payment
6.4 Free Trials
Free trials (if offered) are subject to specific terms communicated at enrollment. Subscriptions automatically convert to paid plans unless cancelled before the trial ends.
7. Refund Policy
For detailed information about refunds, cancellations, and exceptions, please refer to our separate Refund Policy.
Generally:
- Refund requests must be submitted within specified timeframes
- Refunds are processed using the original payment method
- Certain purchases may be non-refundable as specified at time of purchase
8. Educational Content and Services
8.1 Content Accuracy
While we strive for accuracy, we do not warrant that our educational content is:
- Complete, current, or error-free
- Suitable for any particular purpose
- Certified or accredited by any specific authority (unless explicitly stated)
8.2 No Guarantee of Outcomes
We do not guarantee specific educational outcomes, grades, certifications, or career results from using our Services.
8.3 Third-Party Content
Our platform may include content from third parties. We are not responsible for the accuracy, appropriateness, or legality of third-party content.
8.4 Certificates and Credentials
Digital certificates or badges issued through our platform verify completion of specified requirements but may not be recognized by all institutions or employers.
9. Privacy and Data Protection
Our collection, use, and protection of your personal information are governed by our Privacy Policy, which is incorporated into these Terms by reference.
By using our Services, you consent to our data practices as described in the Privacy Policy.
10. Disclaimers and Limitations of Liability
10.1 Service Availability
We strive to provide continuous access but do not guarantee that our Services will be:
- Available at all times without interruption
- Free from errors, viruses, or other harmful components
- Compatible with all devices, browsers, or operating systems
10.2 Disclaimer of Warranties
TO THE FULLEST EXTENT PERMITTED BY LAW, OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
- Warranties of merchantability
- Fitness for a particular purpose
- Non-infringement
- Title
- Accuracy or reliability
10.3 Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ZIGCHAINS SPACE AND ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS SHALL NOT BE LIABLE FOR:
- Indirect, incidental, special, consequential, or punitive damages
- Loss of profits, revenues, data, or use
- Cost of substitute services
- Business interruption
- Personal injury or property damage
OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR €100, WHICHEVER IS GREATER.
10.4 Jurisdiction-Specific Rights
Some jurisdictions do not allow limitations on warranties or liability. In such cases, the limitations above may not apply to you.
11. Indemnification
You agree to indemnify, defend, and hold harmless Zigchains Space and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising from:
- Your use or misuse of our Services
- Your violation of these Terms
- Your violation of any rights of another party
- Your user-generated content
12. Termination
12.1 Termination by You
You may terminate your account at any time by:
- Following the account closure process in your settings
- Contacting our support team
12.2 Termination by Us
We reserve the right to suspend or terminate your account immediately if you:
- Violate these Terms
- Engage in prohibited conduct
- Provide false information
- Fail to pay required fees
- Engage in fraudulent activities
12.3 Effects of Termination
Upon termination:
- Your access to Services will cease immediately
- We may delete your account and data (subject to legal retention requirements)
- Outstanding payment obligations survive termination
- Provisions that by nature should survive will remain in effect
13. Modifications to Services and Terms
13.1 Service Modifications
We reserve the right to:
- Modify, suspend, or discontinue any aspect of our Services
- Change features, functionality, or content
- Impose usage limits or restrictions
13.2 Terms Modifications
We may update these Terms periodically. Material changes will be communicated through:
- Email notification
- Prominent notice on our platform
- In-platform notifications
Continued use after changes constitutes acceptance of the updated Terms.
14. Dispute Resolution
14.1 Informal Resolution
Before initiating formal proceedings, parties agree to attempt informal resolution by contacting us at [email protected].
14.2 Governing Law
These Terms are governed by the laws of France, without regard to conflict of law provisions.
14.3 Jurisdiction
Any disputes arising from these Terms or our Services shall be subject to the exclusive jurisdiction of the courts located in France.
14.4 Arbitration (If Applicable)
For certain jurisdictions, disputes may be resolved through binding arbitration in accordance with applicable arbitration rules.
15. General Provisions
15.1 Entire Agreement
These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Zigchains Space.
15.2 Severability
If any provision is found unenforceable, the remaining provisions will remain in full effect.
15.3 No Waiver
Our failure to enforce any right or provision does not constitute a waiver of that right or provision.
15.4 Assignment
You may not assign these Terms without our written consent. We may assign these Terms to any affiliate or in connection with a merger or sale.
15.5 Force Majeure
We are not liable for failure to perform due to circumstances beyond our reasonable control.
15.6 Third-Party Beneficiaries
These Terms do not create any third-party beneficiary rights.
16. Contact Information
For specific inquiries:
These Terms & Conditions are effective as of January 15, 2025, and apply to all users of Zigchains Space platform and services. By using our Services, you acknowledge that you have read and understood these Terms and agree to be bound by them.